Accessibility Statement

Parkhotel Quellenhof Aachen is committed to making its website accessible in accordance with the Accessibility Enhancement Act (BFSG) and the Accessibility Enhancement Act Ordinance (BFSGV). This statement applies to https://www.parkhotel-quellenhof.de/.


Description of the Service


Our website allows you to book hotel rooms, request information about conferences, events, and spa treatments, and make restaurant reservations.



How our website meets accessibility requirements


Status of compliance with the requirements


Our products and services are discoverable, accessible, and usable by people with disabilities in the usual manner, without undue difficulty and generally without the need for assistance from others. Our website is largely compliant with the BFSG and BFSGV. However, there are still some barriers on our site that we are actively working to address and eliminate in the future. The following exceptions and non-compliances exist:

The following content is not accessible, as it is not compliant with the underlying harmonized standard EN 301 549:

  • All pages contain scrollable elements that cannot be scrolled using the keyboard. This makes it difficult for users of assistive technologies to view the entire page.
    This limitation affects the
    Cookie Consent. Resolving this issue is beyond our control.


The following content is not accessible, as making it accessible would fundamentally alter the nature of the service:

  • The contrast between the text and the background is too low on all pages.
    To avoid distorting the hotel brand, we have decided to retain our color scheme, even though this means the contrast does not meet BFSG guidelines. If necessary, website visitors can use the accessibility tool we provide to adjust the website’s display and color contrasts to suit their needs.

This statement was issued on January 14, 2026  . This statement was created using Eye-Able® technology from Web Inclusion GmbH. Eye-Able Report®—a product of Web Inclusion GmbH—has completed all machine-verifiable testing steps.
This statement was last reviewed on January 14, 2026.


Contact Information


Please report any issues you encounter accessing the website’s content to us at:

DI Parkhotel Quellenhof Aachen Nr. 33 GmbH & Co. KG
Kölnstraße 91
52351 Düren


info@parkhotel-quellenhof.de
Phone: +49 (0)241 913200


Market Surveillance Authority


The contact information for the market surveillance authority responsible for us is as follows:

MLBF AöR
State Market Surveillance Agency for the Accessibility of Products and Services
Carl-Miller-Str. 6
39112 Magdeburg


MLBF@ms.sachsen-anhalt.de
Tel.: 0391 567 6970


Disclaimer


The automatic review of the web content was conducted on: January 14, 2026. The web content was accessed via Eye-Able using Google Chrome version 136.0.7103.92. We guarantee the accuracy of the information provided for the tested application version under the specified browser and operating system parameters. If different versions or environments are used, the display may differ from the results presented here. For a complete verification, manual testing by the website operator is also recommended.