Accessibility Statement

Parkhotel Quellenhof Aachen Magnolien Aussenansicht 3

Accessibility Statement

Parkhotel Quellenhof Aachen is committed to ensuring digital accessibility for people with disabilities. We continuously improve user-friendliness for everyone and apply the relevant accessibility standards (WCAG 2.2, BITV, and EN 301 549). This digital accessibility statement applies to the Parkhotel Quellenhof Aachen website published at https://www.parkhotel-quellenhof.de/.

Status of Compliance with Requirements

The website is currently not fully compliant with the technical requirements of the Web Content Accessibility Guidelines (WCAG) 2.2 and the Barrier-Free Information Technology Ordinance (BITV 2.0).

Non-Accessible Content

The following content is not accessible because it represents a disproportionate burden according to Section 12a Paragraph 6 of the German Federal Act on Accessibility of Persons with Disabilities (BGG):

  • There are images without captions on all pages. Navigating to the images with screen readers is difficult. | WCAG: 1.1.1
  • Some pages contain links without link text. | WCAG: 4.1.2
  • On all pages, the contrast between text and background is too low. | WCAG: 1.4.3
  • Some pages lack a title. | WCAG: 2.4.2
  • Many pages contain iframe elements without captions. Navigating to the iframes with screen readers is difficult. | WCAG: 4.1.2
  • On several pages, the language stored in the HTML does not match the page language. | WCAG: 3.1.1
  • Many pages contain form fields without captions. Navigating to the form fields with screen readers is difficult. | WCAG: 4.1.2
  • Many pages contain buttons without labels. Navigating to the buttons with screen readers is difficult. | WCAG: 4.1.2
  • Several pages contain headings that have no label or contain the aria-hidden attribute, making them inaccessible to screen readers. | WCAG: 1.3.1
  • The meta viewport prevents zooming on all pages. Disabling zoom makes page content difficult to read for people with visual impairments. | WCAG: 1.4.4
  • Some pages contain tables that are not correctly laid out. Not all table data is assigned to table headers. It is not always clear which table content belongs to which table header. | WCAG: 1.3.1
  • On several pages, a parent element lacks the appropriate child elements. This can confuse screen reader users, as they expect content to be present, but none is present. | WCAG: 1.3.1
  • Almost all pages contain elements with the Aria-hidden attribute that can be focused simultaneously. This makes these elements accessible to assistive technology users even though they should be hidden. | WCAG: 4.1.2
  • Some pages contain scrollable elements that cannot be scrolled using the keyboard. This makes it difficult for assistive technology users to view the entire page. | WCAG: 2.1.1


Reasons for the pending accessibility adjustments

The necessary adjustments to the current website have not yet been completed; a website relaunch with a focus on accessibility is currently underway. The new, accessible website is expected to be launched in Q3 2025.

This statement was created on June 10, 2025. The statement was created using Eye-Able® technology from Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/. Web Inclusion GmbH has completed all machine-verifiable testing steps.

Feedback and Contact Information

Do you have a comment or suggestion regarding barriers on this website? Please contact us. We will explain the barriers that exist. You can find out about any exceptions we have made. We will answer your questions as quickly as possible, but no later than within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address:

DI Parkhotel Quellenhof Aachen Nr. 33 GmbH & Co. KG
Kölnstrasse 91
52351 Düren

info@parkhotel-quellenhof.de
+49 241 91320

Through regular reviews and adjustments, we ensure that our digital offerings comply with legal requirements and are continuously improved to ensure high accessibility and security for all users.

Arbitration Board

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services Magdeburg, Saxony-Anhalt.

Note on Section 36 VSBG: We do not participate in dispute resolution proceedings before a consumer arbitration board and are not obliged to do so.